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Live Virtual Receptionist

A Better Connection’s live virtual receptionist service offers the appearance of personalized office staff without the expense of having an office. Our award winning live virtual receptionist service allows our agent to answer your phone and either transfer or connect your call to the appropriate personnel while providing you with written call routing documentation.

With the help of our computer telephony interface, we are able to capture caller identification information that can be instantaneously transmitted to your remote communication device. This live virtual receptionist service feature can also be utilized in conjunction with our voicemail solutions to provide a true unified messaging platform.

Whether you are an upstart company or a corporation seeking ways to streamline your administrative costs; A Better Connection is the answer. Let us be your reliable personal receptionist with our live virtual receptionist service.

Sample script for live virtual receptionist service:

ABC Live Virtual Receptionist Agent: Thank you for calling Acme Building Solutions, how may I assist you?
Caller: Yes, I would like to speak with Pete Smith.
ABC Live Virtual Receptionist Agent: May I ask who is calling please?
Caller: John Sullivan.
ABC Live Virtual Receptionist Agent: One moment Mr. Sullivan and I will connect you to Mr. Smith.

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