About Us

Mission Statement

The staff at A Better Connection, Inc. is built on a strong foundation of knowledgeable people with innovative ideas and exceptional customer service skills. We are experts at developing and implementing creative, cost effective telephone answering services communication solutions in order to meet the unique needs of each client.

Values

We strive for the optimal solution for every telecommunication challenge by creating services, such as our medical telemessaging or appointment scheduling services and programs that include high quality, cutting edge technology, cost effectiveness and creativity.

Quality

You would be hard pressed to find a business that values quality as much as A Better Connection (ABC). ABC’s high standards for quality is obvious by the awards and memberships our company has received and maintained. ABC’s memberships with trade associations have afforded us the opportunity to explore new ideas and participate in programs that improve industry standards worldwide.

Awards

• 2009, 2008, 2007, 2006 Recipient of ATSI’s Award of Excellence
  Top 10 Recipient, 2008
  Association of TeleServices International (ATSI)
• 2009, 2008, 2007, 2006, 2005, 2004 ATSI 24/7 Gold Certified
  ABC is 1 of 24 answering services in the world to receive this certification for its 99.999% reliability rate.
  Association of TeleServices International (ATSI)
• 2007 Top 50 Companies to Watch Awardee
  Arizona Small Business Association (ASBA)

Memberships

• Associated Telemessaging Services International (ATSI)
• Western States Telemessaging Association (WSTA)
• Telescan Users Network (TUNE)
• Better Business Bureau of Central/Northern Arizona (BBB)
• Arizona Small Business Association (ASBA)

Video Introduction

To view a video introduction, please click here.

Sponsorships

• Arizona Kidney Foundation
• Kootenai Medical Center, Coeur d’Alene, Idaho
• Arizona Medical Group Management Association
• Equality Arizona
• Fresh Start Women’s Foundation